Contact
Contact us
Have a question before or after ordering? Email support@aimihome.shop or use the form below. Include your order number when available. We aim to reply within 24 hours on business days. For returns, contact us before sending anything so we can provide the correct instructions.
Customer support
Use this form for order updates, shipping questions, damaged items, or product support.
Helpful details
Including your order number, the product name, and clear photos when relevant helps us review your request faster.
Response time
We aim to reply within 24 hours on business days with clear next steps by email.
Business contact address
AIMI-HOME
Room 202, Unit 2, Building 7, Huaqiao Community
Qianjin Road / Hayao Road intersection, Daoli District
Harbin, Heilongjiang 150000
China
This is our business contact address, not a return warehouse. Do not send a return package here without written approval. Some orders are fulfilled through third-party logistics partners, so the correct return address depends on the order.
