Shipping Policy

We want delivery expectations to be easy to understand before you order.

Order processing

• Orders are usually prepared within 1 to 3 business days after payment is received.
• Processing time may be longer during holidays, high-volume periods, or for products that require additional handling.

Shipping options and delivery estimates

• Available shipping options for your destination are shown at checkout before you pay.
• Delivery estimates may also appear in your order confirmation or tracking updates when available.
• Transit times can vary by destination, carrier performance, customs review, and seasonal demand.

Tracking

Once your order ships, we send a tracking update by email so you can follow the delivery progress.

Address changes

If you need to correct a shipping address, contact us as soon as possible through our Contact us page. We will do our best to help before the order is processed, but changes cannot be guaranteed after fulfillment begins.

Delays, lost parcels, or damaged deliveries

Carrier delays, customs review, weather, and other events outside our control can affect delivery timing. If your package appears lost, arrives damaged, or is missing items, contact us with your order number and any relevant photos so we can review the issue and help.