Shipping policy
Shipping Policy
Available delivery options, shipping charges, and delivery estimates are shown at checkout for your selected items and address before payment.
Standard and large-item delivery
Standard shipping is included in the price of eligible standard items, with no minimum order value. Large-parcel and oversize items have a separate delivery charge. Available options and any delivery charge are shown at checkout for your selected items and address.
Where we ship
An order can be placed only when checkout shows a delivery option for the selected products and destination. Products may remain visible even when a delivery option is not currently available for a particular address.
Order preparation
Orders are usually prepared within 1 to 3 business days after payment is received. Processing may take longer during holidays, high-volume periods, or when an item requires additional handling.
Delivery estimates and tracking
Checkout and post-dispatch tracking provide the latest available estimate for your address. Timing can vary because of destination, carrier performance, customs review, weather, and seasonal demand. When tracking is available, it is sent by email after dispatch.
Taxes, duties, and charges
The final shipping charge and any applicable tax or duty are shown at checkout. An amount is included only where checkout clearly identifies it as included.
Address changes and delivery problems
Contact us through our Contact us page as soon as possible if you need to correct an address or request a cancellation. Changes cannot be guaranteed after order processing begins.
If tracking shows a delay, loss, damage, missing item, or delivery problem, contact us with your order number and relevant photos or video. We will review the available information and help identify an appropriate resolution.
Nothing in this policy limits rights required by applicable law.