Refund policy
Refund Policy
We accept eligible return requests within 30 days after delivery.
Return eligibility
- Items should be unused and returned in their original condition and packaging when possible.
- Items sent back without prior approval may not be accepted.
- Some final-sale, hygiene-sensitive, personalized, or clearance items may not be returnable when stated on the product page.
How to request a return
Before sending anything back, contact us through our Contact us page with your order number and the reason for the request. We will review the request and share the next steps if the return is approved.
Damaged, defective, or incorrect items
If your item arrives damaged, defective, or incorrect, contact us within 7 days of delivery and include clear photos when possible. We will review the issue and help with an appropriate resolution.
Return shipping
Unless the item arrived damaged, defective, or incorrect, return shipping costs are generally the responsibility of the customer.
Refund timing
Once an approved return is received and inspected, refunds are issued to the original payment method. After the refund is submitted, your bank or payment provider may take additional time to post it to your account.